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Outlook AutoConfig disappeared?

Discussion in 'General Discussion' started by JustinK, Nov 15, 2002.

  1. JustinK

    JustinK Well-Known Member

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    Brought to our attention today, the Outlook Autoconfig in Cpanel has disappeared. This is only on our newest servers, the only ones and the new ones are both on the Stable release 3. Checking on an older server that runs automatic Release releases, the Autoconfig is still there.

    Was there an option added and buried somewhere that I can't find or was it somehow removed only from newer servers? I've got my head spinning with this puzzle. :)
     
    #1 JustinK, Nov 15, 2002
  2. TedButz

    TedButz Registered

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    Ok, go under the main menu, its tweak settings i think and choose Outlook AutoConfig and make sure the tickbox has a tick in it :)
     
    #2 TedButz, Nov 17, 2002
  3. JustinK

    JustinK Well-Known Member

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    I had checked in the Tweak Settings area already and there was (and still is) nothing mentioning that. The client servers are all set to use the Stable releases.
     
    #3 JustinK, Nov 22, 2002
  4. NetEndeavors

    NetEndeavors Member

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    [quote:dabc70b8df][i:dabc70b8df]Originally posted by JustinK[/i:dabc70b8df]

    I had checked in the Tweak Settings area already and there was (and still is) nothing mentioning that. The client servers are all set to use the Stable releases.[/quote:dabc70b8df]

    ...That's 'cause it's not there.

    In WHM, go to CPanel 5 -& Enable/Disable Outlook AutoConfig

    Good Luck!
     
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    #4 NetEndeavors, Nov 24, 2002
  5. JustinK

    JustinK Well-Known Member

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    Thank you. I'll now proceed to hit my head against my desk for not seeing that before.
     
    #5 JustinK, Nov 24, 2002
  6. xcpointx

    xcpointx Member

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    #6 xcpointx, Jan 19, 2004
  7. Joshfrom

    Joshfrom Well-Known Member

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    You must be using IE for it to show up.
     
    #7 Joshfrom, Jan 19, 2004
  8. xcpointx

    xcpointx Member

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    aaahhh... okay, crossbrowser javascript playing up then eh!?? haha. THANKS
     
    #8 xcpointx, Jan 19, 2004
  9. dataforce

    dataforce Member

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    Anychance of getting it to work with other browsers?
     
    #9 dataforce, Mar 5, 2004
  10. myusername

    myusername Well-Known Member
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    My guess is that if the user went through the trouble of using a browser other than Internet explorer, they either:

    1. Don't like Internet Explorer/OE/MS
    2. Know how to configure their own email client, and prefer some script not update their local settings
    3. Both
     
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    #10 myusername, Mar 7, 2004
  11. dataforce

    dataforce Member

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    we have some users who have recently been forced into using mozilla by their peers, yet still use outlook for their mail.

    These people don't know how to configure their email client and thus relied on the auto configureation script todo the configuration for them.

    just because someone doesn't use IE, doesn't mean they don't use OE
     
    #11 dataforce, Mar 7, 2004
  12. 64bitguy

    64bitguy Member

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    Where do you change the pointer?

    While on this subject, if the pointer for webmail is bad, where (and how) do you change it?

    IE... The button is there for webmail, but when the client clicks it, it takes them to an invalid page?

    This is happening with our setup for every email account setup within cPanel EXCEPT for the MAIN account, which does actually take the client to the correct page to login to webmail.

    Thanks
     
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    #12 64bitguy, Mar 7, 2004
  13. myusername

    myusername Well-Known Member
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    Re: Where do you change the pointer?

    Thats on this subject? I don't see how webmail links have anything to do with an outlook autoconfig.

    Whats the url you are redirected to when you click the link.
     
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    #13 myusername, Mar 7, 2004
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