Outlook & Roundcube not showing paperclip icon for emails with attachments

qcomber

Active Member
Nov 10, 2015
25
5
53
London
cPanel Access Level
Root Administrator
When accessing cPanel IMAP email accounts in Outlook & Roundcube, for email sent from Apple Mail (Desktop and iOs) the paperclip icon which identifies emails with attachments does not display.

After opening the email, the attachments are there and display/download OK.

This appears to only apply to email which is sent from Apple Mail. On email I've sent from Roundcube, Outlook and Yahoo this issue doesn't occur.
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,274
1,285
313
Houston
This in my experience Apple mail from my desktop only occurs with images and is related specifically to the apple mail client as it by default appears to embed the image in the email when sending it.