outlook takes too long to send email

F

fegloff

Registered
Oct 18, 2006
2
0
151
Hi,

I'm providing hosting with WHM 10.8.0 cPanel 10.9.0-S58.

When my clients try to send an email from Microsoft outlook, the process takes to long. The email gets through but after 10 to 15 seconds.

How I can reduce this time?

Thanks in advance,

Regards,

Francisco
 
Last edited:
L

Lyttek

Well-Known Member
Jan 2, 2004
775
5
168
Without knowing where the 'slowdown' is occuring, you can't really find a fix. My first guess is to look for DNS issues, make sure all their settings are correct (server names, logon info, etc.)

Look for slow network issues between them and the mail server... have to start somewhere.
 
cPanelKenneth

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
80
458
cPanel Access Level
Root Administrator
I think there is also a way to enable connection logging with Outlook iteself, which might help.
 
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