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outlook using IMAP

Discussion in 'E-mail Discussions' started by Archie Montoyo, Nov 23, 2015.

  1. Archie Montoyo

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    Hello Experts!

    I created some folders in outlook using IMAP for our company but they dont show in webmail. i cant udnerstand why can someone shares some thoughts?
     
  2. kernow

    kernow Well-Known Member

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    You need to create them on the server, so go to cpanel>>>file manager and in the root directory you will see the "Mail" link. Open it up and either create the new directories there or inside one of the existing accounts directories. These start with a "dot" Example:
    .you@example.com
     
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  3. cPanelMichael

    cPanelMichael Forums Analyst
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  4. Archie Montoyo

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    Thanks cPanelMichael.
     
  5. Archie Montoyo

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    Any other ideas?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you verify if subscribing to the folders was not successful? Are you sure the folders you created in Outlook are intended for purposes other than in the local email client?

    Thank you.
     
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