Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Over quota error no login possible

Discussion in 'General Discussion' started by musti19, Mar 13, 2017.

Tags:
  1. musti19

    musti19 Well-Known Member

    Joined:
    Jan 20, 2013
    Messages:
    110
    Likes Received:
    1
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    Hi,
    a account exceeded the quota, now a login to cpanel user interface is no possible!
    See screenshot.
    Where can be the problem?
    cp.PNG
     
    #1 musti19, Mar 13, 2017
  2. kernow

    kernow Well-Known Member

    Joined:
    Jul 23, 2004
    Messages:
    920
    Likes Received:
    13
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Increase the quota or remove some old files, you should then be able to login.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 kernow, Mar 13, 2017
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Mar 13, 2017
  4. musti19

    musti19 Well-Known Member

    Joined:
    Jan 20, 2013
    Messages:
    110
    Likes Received:
    1
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    Since last updates, the general cpanel quota system is broken. I dont know, why cpanel using this bad way,
    like in other thread with the backup deleting fail, because user exceeded his quota.

    After i increased the quota with 1mb, now the user can login.
    But actually these problems exists:
    If a user overquota, then:
    - no access to webmail to deleting mails
    - no access to cpanel
    - no auto deleting of older created backups

    This means, without admin access to server within 7 days, the server will crash because no more space is available.

    cpanel should fix this new problems ! before updates, the auto deleting backups and cpanel login was possible.
    With new "features" not more.
     
    #4 musti19, Mar 14, 2017
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The cPanel interface should still load when an account has exceeded it's quota.

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Mar 14, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - quota error login
  1. Budi Waseso

    Quotas are not enabled on any of the provided paths error

    Budi Waseso, Jul 1, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    86
    cPanelLauren
    Jul 2, 2018
  2. Fida Zami

    Exceeded allotted quota of disk blocks error

    Fida Zami, Apr 25, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    482
    cPanelLauren
    Apr 25, 2018
  3. behinam

    Over quota error with file manager and proxy domain

    behinam, Apr 7, 2018, in forum: General Discussion
    Replies:
    4
    Views:
    567
    cPanelLauren
    Apr 11, 2018
  4. Gastón

    Error detected with pure-quotacheck for $user [/home/$domain/public_html/$userdir

    Gastón, Mar 1, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    181
    cPanelMichael
    Mar 1, 2018
  5. Rafael Moreno

    Error with cl-quota

    Rafael Moreno, Apr 4, 2017, in forum: CloudLinux
    Replies:
    4
    Views:
    1,026
    tecsys
    May 23, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice