Over quota error with file manager and proxy domain

[behinam]

Hello
i have server with

• CENTOS 6.9 standard

• whm v68.0.29
  
  when i login in cpanel with this address:
  cpanel.domian.com
  
  i have problem in upload file in file manager :
  An unknown error occurred. Are you over quota?
  
  and also in phpmyadmin have this error:
  token mismatch
  
  but when login with https://domain.com:2083 , i dont have any problem!

 

[24x7server]

when i login in cpanel with this address:
cpanel.domian.com

i have problem in upload file in file manager :
An unknown error occurred. Are you over quota?

and also in phpmyadmin have this error:
token mismatch

but when login with https://domain.com:2083 , i dont have any problem!

This is kind of a strange issue and may require investigation. Can you check the session cookies are set to strick or lose in the tweak settings?

 

[cPanelLauren]

Hello @behinam

Does this error occur when you drag a file or a folder to upload within the file manager? We do have an internal case open CPANEL-19527 which indicates that the error is able to be reproduced when dragging a folder to be uploaded as opposed to a file.

Are there also additional error messages output to /usr/local/cpanel/logs/error_log for either issue?

Thank you,

 

[behinam]

This is kind of a strange issue and may require investigation. Can you check the session cookies are set to strick or lose in the tweak settings?

it is set to strict [default]

 

[cPanelLauren]

Hi @behinam

Can you please also note if there are any additional error messages for both issues in /usr/local/cpanel/logs/error_log?


Thank you,

 

[sirvic1]

Simply clear your browser cookies or use an incognito tab. This worked for me