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Ownership : Backups generted through cPanel

Discussion in 'Data Protection' started by sivakiran, Jan 28, 2010.

  1. sivakiran

    sivakiran Registered

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    Hello,

    I tried to generate the full backup via cPanel and cPanel shows it generated successfully. But strange fact is that backup file is having root ownership and so we are not able to download it. How can we overcome this? Is there any setting in whm that caused the ownership of backup file changed to root. Please help me as I am stuck.

    -rw------- 1 0 10 44549337 Jan 25 20:33 backup-1.25.2010_20-33-10_user.tar.gz

    Thank you for your help.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Were you logged in as root/reseller when you ran the backup on the users account or the user?
     
  3. sivakiran

    sivakiran Registered

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    Error I got in mail is :


    Net::FTP=GLOB(0x9691984)>>> ALLO 4142534
    Net::FTP=GLOB(0x9691984)<<< 200 Zzz...
    Cannot open Local file /home/user/backup-1.29.2010_05-09-08_user.tar.gz: Permission denied
    at /usr/local/cpanel/bin/ftpput line 34
    Net::FTP=GLOB(0x9691984)>>> QUIT
    Net::FTP=GLOB(0x9691984)<<< 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    Net::FTP=GLOB(0x9691984)<<< 221 Logout.

    Tried login as reseller/user. No luck.

    Thank you.
     
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