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Package downgrades

Discussion in 'General Discussion' started by markb14391, Feb 7, 2013.

  1. markb14391

    markb14391 Well-Known Member

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    Hi,

    What happens when a user downgrades their package? For example, let's say they are at a package with 5 add-on domains, and they are using all 5. And let's say they are allowed 20 GB storage, and they're using all of it. What happens if they downgrade to a package with fewer resources? Are some of their domains/storage, etc. eliminated? If so, what determines which ones go away?

    I want to make sure that users can't sign up for a bigger package, then downgrade and still keep the benefits.

    Thanks,

    Mark
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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