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Package Management

Discussion in 'General Discussion' started by dickey, Aug 21, 2010.

  1. dickey

    dickey Registered

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    Hello,

    I have a SAAS offering that I would like to implement with CP and WHM.

    I have three offerings each one having more disk storage and bandwidth than the last.

    Being a green field project we have the choice in how we manage our customer accounts.

    1. we could create our customers space as subdomains.
    (www.customer_x.ourdomain.com)
    2. we could implement customer space as folders under our www directory.
    (www.ourdomain.com/customer_y)
    I prefer the first method, but wanted to check if we chose the latter method, whether we could manage the disk and bandwidth down an individual directory.

    Your advice would be greatly appreciated.

    A second question (if I may).

    When you set package quotas and they are reached, can we script an automatic or temporary upgrade to the quotas contained in the package? or alternatively can we set watches at 80%, 90% of quota to trigger our customer service response?

    Many thanks - Andrew
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You are able to create separate accounts using a sub.domain and limit the account via the package they are assigned to. So yes, your first method can be done.

    As for the temporary upgrade when a user reaches their limit, not that I'm aware of, but you might have some options there.

    The developer forums here might be a better area to start a separate topic on this second part of your question to get some input from the developers who monitor that forum only.

    You can tweak your notifications for quotas here:

    WHM > Server Configuration > Tweak Settings > Notifications section.
     
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