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Packages and DNS

Discussion in 'General Discussion' started by easyprosys, Jul 21, 2018.

  1. easyprosys

    easyprosys Active Member

    Nov 27, 2015
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    Los Angeles, CA
    cPanel Access Level:
    Root Administrator
    Everything is so different in cPanel. I've created an Unlimited package and set it with a dedicated IP for use with a paid SSL cert. I see three different DNS schemes. I've selected standardvirtualftp. But how do I select standard for a site with a dedicated IP?

    How do I select the scheme used by a package or by domain? I can see the zones when logged into the server as root but not when logged in as the account. All I see in the DNS Zone editor is a MX record. Mail is failing because A/CNAME records are missing. As if to suggest that the site owner cannot change the zones. I can ping mail.{domain.tld} and it replies by its dedicated IP address.

    I'm lost and overwhelmed.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello @easyprosys,

    Zone templates are not integrated with packages in cPanel & WHM. I encourage you to vote and add feedback to the following feature requests if this is something you'd like to see implemented in the future:

    To access all available zone record types in cPanel >> Zone Editor, you must enable the following features in WHM's Feature Manager interface (WHM >> Home >> Packages >> Feature Manager):
    • Zone Editor (A, CNAME)
    • Zone Editor (AAAA, CAA, SRV, TXT)
    Let me know if that helps.

    Thank you.
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