Server Pros

Active Member
Nov 27, 2015
39
3
8
Los Angeles, CA
cPanel Access Level
Root Administrator
Everything is so different in cPanel. I've created an Unlimited package and set it with a dedicated IP for use with a paid SSL cert. I see three different DNS schemes. I've selected standardvirtualftp. But how do I select standard for a site with a dedicated IP?

How do I select the scheme used by a package or by domain? I can see the zones when logged into the server as root but not when logged in as the account. All I see in the DNS Zone editor is a MX record. Mail is failing because A/CNAME records are missing. As if to suggest that the site owner cannot change the zones. I can ping mail.{domain.tld} and it replies by its dedicated IP address.

I'm lost and overwhelmed.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello @easyprosys,

Zone templates are not integrated with packages in cPanel & WHM. I encourage you to vote and add feedback to the following feature requests if this is something you'd like to see implemented in the future:

https://features.cpanel.net/topic/dns-templates-per-package
https://features.cpanel.net/topic/ability-to-select-zone-template-upon-account-creation-in-whm

I can see the zones when logged into the server as root but not when logged in as the account. All I see in the DNS Zone editor is a MX record. Mail is failing because A/CNAME records are missing. As if to suggest that the site owner cannot change the zones. I can ping mail.{domain.tld} and it replies by its dedicated IP address.
To access all available zone record types in cPanel >> Zone Editor, you must enable the following features in WHM's Feature Manager interface (WHM >> Home >> Packages >> Feature Manager):
  • Zone Editor (A, CNAME)
  • Zone Editor (AAAA, CAA, SRV, TXT)
Let me know if that helps.

Thank you.