Packages creation in WHM & syncing to WHMCS

[cetiner]

Now I have a question about WHM and the "export" (sync) to WHMCS. We have created some packages in a WHM reseller account.

The function in WHMCS to Sync customers works yes. And it also arrives from WHM the reseller customer in the WHMCS. With the package.

Is it a WHM attitude that the WHMCS manages to get all products from the WHM?

It just doesn't work.
Option is obviously given at:
Products / servers and then "synchronize".
Only then does the customer come with his package.

But not a single package itself.

 

[24x7server]

Hi,

WHMCS syncs the data through API that it connects to the WHM. Can you check what previledges you have for the API token in the WHM?

 

[cPanelLauren]

Which version of WHMCS are you using? TO perform they sync, prior to WHMCS 7.8 you'd need to use the cPanel/WHM Import tool and after v7.8 you'd use the tool listed here: Server Sync Tool - WHMCS Documentation