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Page loads via domain, but not IP

Discussion in 'General Discussion' started by Tartut, Feb 23, 2017.

  1. Tartut

    Tartut Member

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    Hi,

    I have a website:- Removed - . While I go through domain is the page normally loads. But when I walk through the IP address (94.23.xx.x) that appears:
    73d1b1487c910795df5f2e8ee71a85da.png

    The server redirects me to the sub:
    /94.23.xx.x/cgi-sys/defaultwebpage.cgi

    In the logs error apache display:
    Code:
     [cgi:error] [pid 13462] [client {IP klienta}] AH02812: attempt to invoke directory as script: /home/{domena}/public_html/cgi-bin/
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    It's by design that websites don't load directly over shared IP addresses. Can you confirm if multiple accounts are assigned this IP address?

    Thank you.
     
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  3. Tartut

    Tartut Member

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    Hello,

    IP address 94.23.xx.x hooked are:
    - One domain
    - Cpanel and WHM
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Is the IP address configured for the "The IPv4 address (only one address) to use to set up shared IPv4 virtual hosts." option in "WHM >> Basic WebHost Manager® Setup"? If so, you'd need to follow the workaround instructions outlined on the following thread:

    Is it possible to Open Website with VPS main IP (http://XX.XX.XX.XX)

    Note that in EasyApache 4, the updated path is:

    Code:
    /var/www/html/index.html
    Thank you.
     
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  5. Tartut

    Tartut Member

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    Thank you! :)
     
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