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Paper Lantern Retro Style doesn't show

Discussion in 'User Experience' started by slinky, Dec 23, 2016.

  1. slinky

    slinky Well-Known Member

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    According to this post, it would see that the Retro style for Paper Lantern should show up. I don't see any options other than Paper Lantern. On accounts that use X3 they still use X3 and the only option is to choose Paper Lantern. X3 never shows in the menu. Am I missing some update or install?

    The Retro Style for Paper Lantern arrives with 11.48 | cPanel Blog
     
  2. cPanelChrisI

    cPanelChrisI Technical Analyst II
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    Hello!

    You should be able to switch between basic Paper Lantern and the retro style from each user's cPanel under 'Change Style'. This page also talks about that page as well.

    Change Style - Documentation - cPanel Documentation

    Do you see the styles available there?

    Thanks!
     
  3. slinky

    slinky Well-Known Member

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    Thanks for your reply. As I mentioned, I don't see the retro style appearing in the dropdown.
     
  4. cPanelChrisI

    cPanelChrisI Technical Analyst II
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    Thanks for the update! Can you please submit a support ticket about this at cPanel Customer Portal so we can help with that there, as well as provide the ticket ID that you are given so we can follow up here with the resolution?
     
  5. slinky

    slinky Well-Known Member

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    OK - so here is the answer which is a little strange. I can change the style to paper lantern retro but ONLY within the cpanel account and only within the "change theme" area - not WHM and not using the Cpanel dropdown to change the theme. At some point you may want to make this consistent.
     
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