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Partial Backups > Home Directory > "disabled, use full instead"?

Discussion in 'Data Protection' started by R2B2, Jan 15, 2014.

  1. R2B2

    R2B2 Member

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    Hi, in the cPanel Backups page, when i scroll down to Partial Backups and click the button for Home Directory
    underneath 'Download a Home Directory Backup', it errors:
    +++
    The home directory backup is disabled through HTTP port. Use Full Backup instead.
    +++

    I've scanned through Backup Configuration and don't see how to make that error go away.

    Help please, would be much obliged.

    NOTE: the other partial backups like databases and email forwarders do allow me to download them.
     
    #1 R2B2, Jan 15, 2014
    Last edited by a moderator: Jan 16, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Have you tried accessing cPanel directly over port 2083 to see if you experience the same error message?

    Note: Please ensure you attach images directly instead of linking to external image hosting websites.

    Thank you.
     
  3. R2B2

    R2B2 Member

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    (sorry about the image; i couldn't find a way to attach it; only saw the URL source option.)

    Thanks, yes that did it. It works over port 2083 but not over 443.
     
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