Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Partial Backups > Home Directory > "disabled, use full instead"?

Discussion in 'Data Protection' started by R2B2, Jan 15, 2014.

  1. R2B2

    R2B2 Member

    Joined:
    Jul 29, 2013
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi, in the cPanel Backups page, when i scroll down to Partial Backups and click the button for Home Directory
    underneath 'Download a Home Directory Backup', it errors:
    +++
    The home directory backup is disabled through HTTP port. Use Full Backup instead.
    +++

    I've scanned through Backup Configuration and don't see how to make that error go away.

    Help please, would be much obliged.

    NOTE: the other partial backups like databases and email forwarders do allow me to download them.
     
    #1 R2B2, Jan 15, 2014
    Last edited by a moderator: Jan 16, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,895
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Have you tried accessing cPanel directly over port 2083 to see if you experience the same error message?

    Note: Please ensure you attach images directly instead of linking to external image hosting websites.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. R2B2

    R2B2 Member

    Joined:
    Jul 29, 2013
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    (sorry about the image; i couldn't find a way to attach it; only saw the URL source option.)

    Thanks, yes that did it. It works over port 2083 but not over 443.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice