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Partial Failure Error with Backup

Discussion in 'Data Protection' started by Tornado, Jul 20, 2017.

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  1. Tornado

    Tornado Active Member

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    Hi
    recently i have update to new backup system ... but we have some problem

    i have double check FTP-Backup server , its working fine.

    but there is error on cPanel server


    Code:
    # tail 1500499802.log
    [2017-07-20 09:10:35 +0430] warn [backup] (XID ngwhqt) The command “/usr/local/cpanel/bin/cpuwatch” failed to report errors to the status file. at /usr/local/cpanel/Cpanel/Backup/Utility.pm line 223.
            Cpanel::Backup::Utility::__ANON__(Cpanel::Exception=HASH(0x3a71b78)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122
            Try::Tiny::try(CODE(0x3a718c0), Try::Tiny::Catch=REF(0x3a6a330), Try::Tiny::Finally=REF(0x3a643a8)) called at /usr/local/cpanel/Cpanel/Backup/Utility.pm line 233
            Cpanel::Backup::Utility::cpusystem(Cpanel::Backup::Utility=HASH(0x2205cb8), "pkgacct", "hinetnet", "/backup/2017-07-20/accounts", "backup") called at /usr/local/cpanel/bin/backup line 1483
            bin::backup::backup_accounts("/backup/2017-07-20/accounts") called at /usr/local/cpanel/bin/backup line 766
            bin::backup::__ANON__() called at /usr/local/cpanel/bin/backup line 773
            bin::backup::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 101
            eval[2017-07-20 09:15:44 +0430] info [backup] Completed at Thu Jul 20 09:15:44 2017
    [2017-07-20 09:15:44 +0430] info [backup] Final state is Backup::PartialFailure (0)
    [2017-07-20 09:15:44 +0430] info [backup] Sent Backup::PartialFailure notification.
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I found a similar report with the same error message during backups that was the result of a custom cron job used to clear temporary files running at the same time as backups. Could you run the below command and let us know the output?

    Code:
    crontab -l|grep tmp
    Thank you.
     
  3. Tornado

    Tornado Active Member

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    Hi
    there is nothing

    Code:
    root@cpanel [~]# crontab -l|grep tmp
    root@cpanel [~]#
    
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Do you have sufficient disk space and inodes available on the local cPanel server where the backups are generated? You can check with these commands:

    Code:
    df -h
    df -i
    Thank you.
     
  5. Tornado

    Tornado Active Member

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    Hi
    i have configure back to transfer Windows Remote FTP server


    Code:
    # df -i
    Filesystem                        Inodes   IUsed     IFree IUse% Mounted on
    /dev/mapper/centos_static-root  52428800 1888375  50540425    4% /
    devtmpfs                         4071119     445   4070674    1% /dev
    tmpfs                            4073975      16   4073959    1% /dev/shm
    tmpfs                            4073975    1755   4072220    1% /run
    tmpfs                            4073975       7   4073968    1% /sys/fs/cgroup
    /dev/sda1                         512000     358    511642    1% /boot
    /dev/mapper/centos_static-home 907374592 7293921 900080671    1% /home
    tmpfs                            4073975       1   4073974    1% /run/user/0
    tmpfs                            4073975       1   4073974    1% /run/user/1624
    tmpfs                            4073975       1   4073974    1% /run/user/1710
    tmpfs                            4073975       1   4073974    1% /run/user/1553
    
    ---
    
    
    # df -h
    Filesystem                      Size  Used Avail Use% Mounted on
    /dev/mapper/centos_static-root   50G   31G   20G  62% /
    devtmpfs                         16G     0   16G   0% /dev
    tmpfs                            16G   23M   16G   1% /dev/shm
    tmpfs                            16G  1.6G   14G  11% /run
    tmpfs                            16G     0   16G   0% /sys/fs/cgroup
    /dev/sda1                       494M  309M  186M  63% /boot
    /dev/mapper/centos_static-home  865G  345G  521G  40% /home
    tmpfs                           3.2G     0  3.2G   0% /run/user/0
    tmpfs                           3.2G     0  3.2G   0% /run/user/1624
    tmpfs                           3.2G     0  3.2G   0% /run/user/1621
    tmpfs                           3.2G     0  3.2G   0% /run/user/1553
    tmpfs                           3.2G     0  3.2G   0% /run/user/1710
    
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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