The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Password changed? [moved]

Discussion in 'General Discussion' started by Virul3nt, Mar 31, 2006.

  1. Virul3nt

    Virul3nt Member

    Joined:
    Mar 31, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Hi,

    I can't log into my account as of yesterday. It's as if my password has been changed. My 'site (thecrystallineeffect.com) is still up and running, but whenever I try to log in it doesn't accept my password. I can't log in via ftp, outlook, thecrystallineeffect.com:2082 or thecrystallineeffect:2095.

    Has the host changed the passwords or something?

    The only e-mail address I check is info @thecrystallineeffect.com so if anything was sent to a different address I would not have known about it.

    Please help, starting to seriously panick! I can also be contacted at widdershin @hotmail.com
     
  2. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,367
    Likes Received:
    5
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    Have you asked your hosting provider?
     
  3. Virul3nt

    Virul3nt Member

    Joined:
    Mar 31, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    No I'm still with cpanel. It was very abrupt. I was in my webmail one moment, next moment it logs me out and my password hasn't worked since. I can't log into my account in any way.
     
  4. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,367
    Likes Received:
    5
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    Not sure what you are saying.

    Unless you have access to WHM or root then your host/provider is likely the only one that can help.
     
  5. Virul3nt

    Virul3nt Member

    Joined:
    Mar 31, 2006
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1

    But wouldn't my host be cpanel? No one else has had this password problem?
     
  6. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,367
    Likes Received:
    5
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    Nope. cPanel is the software provided to you by your host to access certain features as part of the package you purchase(d) from them.
     
  7. stephenbrown

    stephenbrown Active Member

    Joined:
    Apr 1, 2004
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    i am also having this problem, and i cannot access my WHM or webmail bar only a few accounts!
     
Loading...

Share This Page