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password for cpanel not working

Discussion in 'General Discussion' started by phantom, Dec 31, 2003.

  1. phantom

    phantom Well-Known Member

    Joined:
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    Hi,
    Really weird issue.
    I just created a new account.
    The domain has already resolved so I went to
    mydomain.com/cpanel
    tried the username and password and it did not let me in.

    I went to WHN and changed the password for that account. Tried it again and it still did not work.

    I tried accessing it via the IP
    http://ipaddress/cpanel
    and the user and pass let me in

    I try to access the site
    http://ipaddress/~username/

    cannot access it.

    Any idea what could be causing this and how to fix it?

    Thanks!
     
  2. GordonH

    GordonH Well-Known Member

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    Are you sure you have the correct username.
    SOmetimes if you fill in the new account from in WHM and change the username from the default one it switches back to the default one before you press the button.
    I have been caught out by this a few times.

    Gordon
     
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