Password for newly installed 15 days trial cpanel in aws

[chamithlkml]

Hi,
I installed cpanel 15 days trial in a CentOs using a aws instance. I could successfully log into whm with root user and root password. But I cannot log into cpanel using the same username/password. Please help me to login to cpanel (domain:2083).
Thank You.

 

[cPanelMichael]

Hello

You will not be able to access cPanel with the "root" username. Instead, you must create an account in Web Host Manager and access cPanel with the individual account username.

Thank you.

 

[chamithlkml]

Hi,
Thanks for the response. I tried creating a new account for cPanel but refuses to create a cPanel account for same domain. Is there any option to get access to cPanel account for same domain with port2083) ?

Hello

You will not be able to access cPanel with the "root" username. Instead, you must create an account in Web Host Manager and access cPanel with the individual account username.

Thank you.

 

[cPanelMichael]

Could you elaborate a little more on your last question? Do you mean the same domain name that you use as the hostname of the server? If so, it's important to use a hostname that is not a domain name you plan on hosting. So if you want to host example.com, then make sure your hostname is something like "server.example.com".

Thank you.

 

[chamithlkml]

Thanks. It helped me. But I used the ip address of the server and it worked. But I think the most correct way is naming the host name as server.example.com. Thank you very much.

 

[cPanelMichael]

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.