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password length limit ?

Discussion in 'Security' started by fifthelement80, Dec 5, 2011.

  1. fifthelement80

    fifthelement80 Registered

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    Hi;
    We are running WHM 11.30.5 (build 2) on CENTOS 5.7 x86_64
    We have received the following support ticket from our customer :

    When I trying to change CPanel password - my new password is cutted down to 8 characters, without any notification. Log:
    "Change Password
    Your password has been changed!
    The following services were updated (if any):
    system
    ftp
    mail
    mySQL
    Changing password for user farmeram.
    Changing password for farmeram
    (current) UNIX password:
    New UNIX password:
    Retype new UNIX password:
    passwd: all authentication tokens updated successfully."

    There is also issue (access denied) with automatic login (through CPanel) to phpMyAdmin if I change password for one > 8 chars long.

    Additionally I can login to CPanel & ftp (l:farmeram) with my_8_char_pass*, where my_8_char_pass is my current password, and * is any other string. It doesn't happen on any other ftp accounts.

    What can be the issue ?

    Regards
     
  2. minosjl

    minosjl Well-Known Member

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    hi,

    Please check out this section in your server WHM

    Main >> Security Center >> Password Strength Configuration
     
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  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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