Password modification doesnt update ftp passwords

Misiek

Well-Known Member
Feb 23, 2004
116
0
166
cPanel Access Level
Root Administrator
When I try to change user password I get :

The password for ..... has been changed.
Password for “........” has been changed.FTP password change has been queued.

Effect is I cannot login to FTP but I can login to WHM, please help.

I checked more I cannot login to any main FTP account
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
I checked more I cannot login to any main FTP account
Hello,

Are you using a domain name or IP address associated with the corresponding cPanel account as the "FTP Host" in your FTP client?

Thank you.
 

kjg

Well-Known Member
Mar 2, 2004
158
3
168
Hello
We had a similar problem some time ago and used the FTP sync option in WHM that solved it:
Home »cPanel »Synchronize FTP Passwords