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Password protect dir failed after moving server

Discussion in 'General Discussion' started by mahdy_sharifi, Sep 12, 2013.

  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Hello :

    some user set pass on their directory , but after server movement some user pass not working .
    we check all setting and folder permission but can'n success to find this issue .
    any idea ?

    Thanks
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What happens when you delete old user, set a new user and password for the htaccess via cPanel?
     
  3. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    New user created , but not work too !
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    You might try renaming the hidden, .htaccess file in the public_html of your account to effectively kill it. For example naming it htaccess.txt

    And then, re-add the password protection once again via cPanel to make sure it takes.
     
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