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Password Protect Directories Software Error

Discussion in 'General Discussion' started by TMC, Dec 1, 2004.

  1. TMC

    TMC Registered

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    CPANEL ERROR: Password Protect Directory "/" No Longer Works

    • UNABLE TO SET/CLEAR PASSWORD PROTECTED FOLDER "/" USING CPANEL

      [1] Login to cPanel Main Menu and select "Password Protect Directories":

      Allow access only to authorized users

      Please select the folder you wish to protect by clicking on its name.
      Open a folder by clicking on its icon.

      / (Current Folder)
      cgi-bin
      images

      [2] Select folder name "/":

      >>> PROBLEM OCCURS NOW <<<
      cPanel fails to open correct display for setting password

      [3] Correct display should be:

      /home/user123/public_html/
      Directory requires a password to access via the web (you must check this to activate password protection).

      Protected Resource Name (will display in browser's password mask):

      Active Users

      Username:
      Password:

      Back to /home/user123/public_html/

      Thanking anyone in advance for the solution to this problem.

      PS: cPanel version is 9. Until recently this command has worked correctly. We know how to create .htaccess files manually but that is a "workaround" not an acceptible solution (our resold customers pay for cPanel to work correctly).
     
    #1 TMC, Dec 1, 2004
    Last edited: Dec 1, 2004
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