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password protect feature - log in twice?

Discussion in 'General Discussion' started by nocontro, Oct 13, 2005.

  1. nocontro

    nocontro Registered

    Oct 13, 2005
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    I’m new to Cpanel and have searched the forum to answer my question. Unfortunately, the changes I made that were suggested in another post did not fix my problem.

    I’m having an issue with the password protect feature in cpanel. I set up my password protect feature and for some reason it prompts me to log in twice. How can I change this?
  2. sparek-3

    sparek-3 Well-Known Member

    Aug 10, 2002
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    Root Administrator
    I think I have run into this problem before. Are you going to http://domain.tld/directory when you are prompted twice? Try going to http://www.domain.tld/directory. CPanel by default redirects traffic from domain.tld to www.domain.tld. So the first time you are entering the password protected directory for domain.tld which redirects you to www.domain.tld and you have to log in twice.

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