Hi,
I used the CPanel migration team to move some sites from my old server running Plesk to my new one running CPanel. A couple of sites are Ecommerce so I had a couple of critical directories password protected in Plesk and worked perfectly from the get go. Browse to the specific page and usernam and password box appeared.
After the migration I noticed the password protected directories were'nt being invoked so checking through the user CPanel, I can see the original usernames still exist but the two directories were'nt protected. I selected one directory, hit save and now the site in Firefox comes up with:
"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies"
I untick the protected directory and access is again fine.
Anyone have a clue where to start looking for the solution? I've read that this process in CPanel creates a .htaccess file and a htpwd.access file is this correct as this is not happening in my case. I already have an existing .htaccess file in place which I've even renamed to test if CPanel creates a new one and nothing happens.
Thanks for any tips that may help
regards
I used the CPanel migration team to move some sites from my old server running Plesk to my new one running CPanel. A couple of sites are Ecommerce so I had a couple of critical directories password protected in Plesk and worked perfectly from the get go. Browse to the specific page and usernam and password box appeared.
After the migration I noticed the password protected directories were'nt being invoked so checking through the user CPanel, I can see the original usernames still exist but the two directories were'nt protected. I selected one directory, hit save and now the site in Firefox comes up with:
"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies"
I untick the protected directory and access is again fine.
Anyone have a clue where to start looking for the solution? I've read that this process in CPanel creates a .htaccess file and a htpwd.access file is this correct as this is not happening in my case. I already have an existing .htaccess file in place which I've even renamed to test if CPanel creates a new one and nothing happens.
Thanks for any tips that may help
regards