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Password Protected directories kills website

Discussion in 'Security' started by beetlejuice, Mar 9, 2011.

  1. beetlejuice

    beetlejuice Member

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    Hi,

    I used the CPanel migration team to move some sites from my old server running Plesk to my new one running CPanel. A couple of sites are Ecommerce so I had a couple of critical directories password protected in Plesk and worked perfectly from the get go. Browse to the specific page and usernam and password box appeared.

    After the migration I noticed the password protected directories were'nt being invoked so checking through the user CPanel, I can see the original usernames still exist but the two directories were'nt protected. I selected one directory, hit save and now the site in Firefox comes up with:

    "Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    This problem can sometimes be caused by disabling or refusing to accept cookies"

    I untick the protected directory and access is again fine.

    Anyone have a clue where to start looking for the solution? I've read that this process in CPanel creates a .htaccess file and a htpwd.access file is this correct as this is not happening in my case. I already have an existing .htaccess file in place which I've even renamed to test if CPanel creates a new one and nothing happens.

    Thanks for any tips that may help

    regards
     
    #1 beetlejuice, Mar 9, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Can you just remove any showing there and recreate it to test?
     
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    #2 Infopro, Mar 9, 2011
  3. beetlejuice

    beetlejuice Member

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    Interesting?

    I deleted the users that carried over with the migration and recreated them in Cpanel, same issue.

    Deleted the .htaccess file and wallah! popup prompt for user name & pwd. Trouble is I need that .htaccess file.
    Is there a workaround?

    Thanks for the tip
     
    #3 beetlejuice, Mar 10, 2011
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What is different from your original htaccess and the one cPanel creates? Sounds like you've got is customized?
     
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    #4 Infopro, Mar 10, 2011
  5. beetlejuice

    beetlejuice Member

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    Fixed it :eek:

    I'm a dufus.

    Helps if you read some of the notes inside the .htaccess. Specifically mentioned CPanel.

    I'm embarrassed, sorry to have troubled you unneccessarily.
     
    #5 beetlejuice, Mar 11, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Great to hear that you have it figured out! :)

    Would you be able to provide how it was fixed?
     
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    #6 cPanelTristan, Mar 11, 2011
  7. plasterandlathe

    plasterandlathe Registered

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    Sounds like an .htaccess loop.Possibly a redirect to another directory on the same site can cause this issue e.g for some mobile sites hosted on the main domain this is a common problem.Using the .htaccess to redirect agents is a good idea,sounds a similar problem here but obviously not a mobile issue but a looping cycle.
     
    #7 plasterandlathe, Mar 13, 2011
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