Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Password Protected directories kills website

Discussion in 'Security' started by beetlejuice, Mar 9, 2011.

  1. beetlejuice

    beetlejuice Member

    Joined:
    Feb 25, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Hi,

    I used the CPanel migration team to move some sites from my old server running Plesk to my new one running CPanel. A couple of sites are Ecommerce so I had a couple of critical directories password protected in Plesk and worked perfectly from the get go. Browse to the specific page and usernam and password box appeared.

    After the migration I noticed the password protected directories were'nt being invoked so checking through the user CPanel, I can see the original usernames still exist but the two directories were'nt protected. I selected one directory, hit save and now the site in Firefox comes up with:

    "Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    This problem can sometimes be caused by disabling or refusing to accept cookies"

    I untick the protected directory and access is again fine.

    Anyone have a clue where to start looking for the solution? I've read that this process in CPanel creates a .htaccess file and a htpwd.access file is this correct as this is not happening in my case. I already have an existing .htaccess file in place which I've even renamed to test if CPanel creates a new one and nothing happens.

    Thanks for any tips that may help

    regards
     
    #1 beetlejuice, Mar 9, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Can you just remove any showing there and recreate it to test?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Mar 9, 2011
  3. beetlejuice

    beetlejuice Member

    Joined:
    Feb 25, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Interesting?

    I deleted the users that carried over with the migration and recreated them in Cpanel, same issue.

    Deleted the .htaccess file and wallah! popup prompt for user name & pwd. Trouble is I need that .htaccess file.
    Is there a workaround?

    Thanks for the tip
     
    #3 beetlejuice, Mar 10, 2011
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    What is different from your original htaccess and the one cPanel creates? Sounds like you've got is customized?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Mar 10, 2011
  5. beetlejuice

    beetlejuice Member

    Joined:
    Feb 25, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Fixed it :eek:

    I'm a dufus.

    Helps if you read some of the notes inside the .htaccess. Specifically mentioned CPanel.

    I'm embarrassed, sorry to have troubled you unneccessarily.
     
    #5 beetlejuice, Mar 11, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Great to hear that you have it figured out! :)

    Would you be able to provide how it was fixed?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelTristan, Mar 11, 2011
  7. plasterandlathe

    plasterandlathe Registered

    Joined:
    Mar 13, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    Sounds like an .htaccess loop.Possibly a redirect to another directory on the same site can cause this issue e.g for some mobile sites hosted on the main domain this is a common problem.Using the .htaccess to redirect agents is a good idea,sounds a similar problem here but obviously not a mobile issue but a looping cycle.
     
    #7 plasterandlathe, Mar 13, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Password Protected directories
  1. jtgroup

    Password Protected Directories

    jtgroup, Dec 11, 2017, in forum: Security
    Replies:
    2
    Views:
    355
    jtgroup
    Dec 14, 2017
  2. darroosh

    Password protected directory issue

    darroosh, Jan 13, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    705
    24x7server
    Jan 15, 2018
  3. jeffstu

    Auto SSL and Password Protected Directory

    jeffstu, Nov 16, 2017, in forum: Security
    Replies:
    3
    Views:
    706
    cPanelMichael
    Dec 4, 2017
  4. Mugoma

    Block 'unprotected' password change

    Mugoma, Apr 21, 2017, in forum: Security
    Replies:
    6
    Views:
    1,053
    Mugoma
    Apr 27, 2017
  5. morrow95

    AutoSSL and password protected domains

    morrow95, Mar 1, 2017, in forum: Security
    Replies:
    3
    Views:
    1,052
    cPanelMichael
    Mar 3, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice