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Password protected folders problem

Discussion in 'General Discussion' started by Arvy, Sep 9, 2007.

  1. Arvy

    Arvy Well-Known Member

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    Twitter:
    Hello,

    I have a password protected directory, like:

    http://www.domain.com/folder/

    BEFORE if the user type the user and password, no problem. NOW, if user try to access the folder with "www" in the URL, it shows me again the user/pass box. If I type the SAME user/pass, it works but shows in the address line:

    http://domain.com/folder/

    So, for some reason, Apache is returning error with "www" alias (302, redirect?)

    -----------

    Same problem: if the user type:

    http://www.domain.com/folder (without the last "/")

    same error, only works with:

    http://domain.com/folder/

    -----------

    Something changed recently in an auto-update (I didnt edit the httpd.conf myself).

    Help?

    Thank you.
     
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  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I know recently some issues relating to these type of problems were recently resolved in the latest builds. If you are still experiencing this problem and are user "root" on the machine, you may want to submit a support request.
     
  3. Arvy

    Arvy Well-Known Member

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    Twitter:
    Hello David,

    yes, I am the root.

    In fact, old cPanel domains in the machine dont have problems. Only some more recent created users.

    This is something that I can manually correct editing httpd.conf?

    Thank you.
     
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