Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Password recover - BIG ERROR -

Discussion in 'General Discussion' started by me_suzy, Sep 25, 2008.

  1. me_suzy

    me_suzy Member

    Sep 25, 2008
    Likes Received:
    Trophy Points:
    hello. I have to domain, for exemple X and Y. I buy this 2 domains from
    Anyway, now 1 year, I renounce to my domain X, and I keep only my second domain, Y.
    Now is the big problem. I lost my password. I enter and I fill in my registered email address. The new password was sent to me, EXCEPT that i receive the user from the first domain,X, which is expired and I not use it anymore. So I should receive the user and password from my second domain, Y. I believe that is because I had the same email address for the both domain (of course, it was the same account on, with 2 domains).
    Anyway, that is a big problem to me. I write 2-3 email to Host Care, and no answer yet.
    What can I do?
  2. mohit

    mohit Well-Known Member

    Jul 12, 2005
    Likes Received:
    Trophy Points:
    Sticky On Internet
    Do you need cpanel password or you need cpanel forum password ?

    if you have forgotten password for cpanel, you need to contact your hosting provider.

    if you have forgotten you domain management panel password, you need to contact the company you purchased the domain from.

    cPanel Inc won't help you in getting a password for your hosting account which you purchased from any webhosting provider.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice