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Password Reset Problem

Discussion in 'General Discussion' started by sagargulati, Jul 6, 2014.

  1. sagargulati

    sagargulati Registered

    Joined:
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    Website Owner
    Hello,
    I am running a private VPS with WHM + WHMCS. The IP of the WHM is 23.227.xx.xx and 23.227.xx.xx.
    I have purchased the VPS from - removed -. I am getting a password problem again and again. Everytime i login into my WHM. someone changes the password or something and after that i am unable to login.
    I somehow thing my whm or vps is compromised and someone else is accessing it too. Could you please help me in this manner?
    Thanks!
     
    #1 sagargulati, Jul 6, 2014
    Last edited by a moderator: Jul 6, 2014
  2. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

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    Twitter:
    Hello,

    I suspect you are getting blocked by cPHulkd. Your access is listed as Website Owner, do you have root access to the server? If so, please check the /usr/local/cpanel/logs/cphulkd.log file to see if you have been blocked. If so, you might want to whitelist your IP address.
     
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