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Password: ==sshcontroloutput== Password: sshcmdpermissiondeny

Discussion in 'General Discussion' started by ccalby, Jul 17, 2011.

  1. ccalby

    ccalby Registered
    PartnerNOC

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    I am trying to transfer muliple accounts and after entering password for the root user I get
    THIS IS THE RIGHT PASSWORD

    Please help me fix this slight issue.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    Hello ccalby,

    Please open up a ticket in WHM > Support Center > Contact cPanel or using the link in my signature for us to investigate this further. It isn't possible via the forum to diagnose why this is occurring, since we cannot test the passwords provided due to the security implications of posting those details publicly.

    Thanks!
     
  3. screege

    screege Well-Known Member

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    Hi I am also getting this error when trying to migrate accounts to my new server:

    Basic credential check...

    The password you provided is not correct.


    Enter passphrase for key '/root/.ssh/root@server1.xxxxx.com':
    Enter passphrase for key '/root/.ssh/root@server1.xxxxx.com':
    sshcmdpermissiondeny

    Done
    Errors:
    Password not given
    Basic credential check failed

    The password I am typing is the correct one since I can login via ssh in putty and put the same password.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    As Tristan mentioned, these types of issues are better handed via our support system so we can attempt to reproduce the issue with actual login data. You can open a support ticket using the following URL:

    Submit A Ticket

    Thank you.
     
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