Password: ==sshcontroloutput== Password: sshcmdpermissiondeny

ccalby

Registered
PartnerNOC
May 29, 2010
3
0
51
I am trying to transfer muliple accounts and after entering password for the root user I get
Basic credential check...
The password you provided is not correct.
Password: ==sshcontroloutput==
Password:
sshcmdpermissiondeny

Done
Account List from 74.117.232.232

Fetching Domain Information...
The password you provided is not correct.
Password: ==sshcontroloutput==
Password:
sshcmdpermissiondeny

Done
THIS IS THE RIGHT PASSWORD

Please help me fix this slight issue.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello ccalby,

Please open up a ticket in WHM > Support Center > Contact cPanel or using the link in my signature for us to investigate this further. It isn't possible via the forum to diagnose why this is occurring, since we cannot test the passwords provided due to the security implications of posting those details publicly.

Thanks!
 

screege

Well-Known Member
Aug 11, 2004
190
1
166
Hi I am also getting this error when trying to migrate accounts to my new server:

Basic credential check...

The password you provided is not correct.


Enter passphrase for key '/root/.ssh/[email protected]':
Enter passphrase for key '/root/.ssh/[email protected]':
sshcmdpermissiondeny

Done
Errors:
Password not given
Basic credential check failed

The password I am typing is the correct one since I can login via ssh in putty and put the same password.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Hello :)

As Tristan mentioned, these types of issues are better handed via our support system so we can attempt to reproduce the issue with actual login data. You can open a support ticket using the following URL:

Submit A Ticket

Thank you.