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password window

Discussion in 'General Discussion' started by rhendrix9, Jun 9, 2007.

  1. rhendrix9

    rhendrix9 Member

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    I am having trouble logging into cpanel. This is probably more of a windows problem, but I need help in knowing where to look.

    When I click a link to goto my cpanel, a small "connect to www.xxx.com" window pops up. I enter my ID and password three times (fails each time) and the a new cpanel login screen appears. The new login screen accepts my login.

    The windows info is probably somehow corrupt. Where can I find and remove this information?
    Thanks
     
  2. eNetHosts

    eNetHosts Well-Known Member

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    It looks like instead of connecting to your WHM via http://www.domain.com:2086 or 2082 for cPanel you are actually in fact connecting to your public_html directory which is password protected.
     
  3. rhendrix9

    rhendrix9 Member

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    How the heck could that happen?
    here's my link
    http://www.xxx.com/cpanel/

    I thought it was the webhost, I witched webhosts, it still happens.

    The little window that pops up has the stored info, that's why I was think the information stored was corrupt.
     
  4. eNetHosts

    eNetHosts Well-Known Member

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    Can you screenshot and upload the view of the password prompt to your next reply?

    Also, do you have root access?
     
  5. rhendrix9

    rhendrix9 Member

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    whoops, sorry about that
    dumb spelling error
    I guess it's time to get new glasses
     
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