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Passwords not working

Discussion in 'General Discussion' started by DigiCrime, Mar 29, 2011.

  1. DigiCrime

    DigiCrime Well-Known Member

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    Saturday my root password didnt work no more and then yesterday morning cpanel password didnt work, then this very morning my web mail password didnt work. All of a sudden? Kinda weird. I haven't been thru logs yet later today I will just wondering if anyone else has had this problem. I dont have brute force on so I can't imagine what else would cause the break
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are you able to login via SSH?
     
  3. DigiCrime

    DigiCrime Well-Known Member

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    to get root? didnt matter WHM w/ or without SSL or SSH. Little weird when its all your passwords
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Yes, can you log in directly to the server as root user via SSH?
     
  5. DigiCrime

    DigiCrime Well-Known Member

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    I can now lol Obviously this issue is something local to me if it was a wide spread issue there would be some topics on it. Point of all this was my passwords no longer worked. Root, Cpanel, WHM, Email. And i did nothing to change them and my computers are password protected and I am the only one with the password. I access my stuff from work and home so both computers with the same problem?

    So unless I changed all of them in some weird/drunken stupor that I do not remember... I have questions with no answers :)
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I can't explain the password problem, if you suspect an issue with your cPanel Powered server you can put in a ticket to cPanel support. But, they'll need to be able to login via SSH as root user.

    Even if you cannot login to cPanel, WHM or email, you may still be able to login via SSH. Assuming there is a problem on the cPanel side of things, SSH may hopefully still be an option here for you.
     
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