Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

PCI & Email/FTP Ports - cPanel only NOT WHM

Discussion in 'General Discussion' started by sflwa, Mar 4, 2015.

  1. sflwa

    sflwa Registered

    Joined:
    Mar 4, 2015
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    I'm sure this has been asked 100 times, but I couldn't find the answer.

    I have a cPanel server with GoDaddy - Not a WHM - just cPanel - the ONLY thing left to pass PCI is plaintext login on 21/25/110/587

    I'm looking for suggestions as what I can do / tell trustwave to get it to pass.

    We are not using email or FTP on the server (only the server accounts are setup)

    Thanks in advance
     
    #1 sflwa, Mar 4, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,676
    Likes Received:
    299
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    #2 Infopro, Mar 4, 2015
  3. sflwa

    sflwa Registered

    Joined:
    Mar 4, 2015
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Infopro - Thank you and I did find that earlier, however as I said I don't have access to the WHM panel - just the cPanel so I can't make that change
     
    #3 sflwa, Mar 4, 2015
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,676
    Likes Received:
    299
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Indeed, your Hosting Provider would need to assist you with this. (If they choose to.) Have you asked them for assistance?
     
    #4 Infopro, Mar 4, 2015
  5. sflwa

    sflwa Registered

    Joined:
    Mar 4, 2015
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box
     
    #5 sflwa, Mar 4, 2015
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,080
    Likes Received:
    1,363
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Yes, that's correct. You can't make changes to services as mentioned in the referenced post without root access.

    Thank you.
     
    #6 cPanelMichael, Mar 5, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Email Ports cPanel
  1. NestMan

    Mail Delivery Reports no longer shows email content

    NestMan, Jun 24, 2016, in forum: E-mail Discussions
    Replies:
    5
    Views:
    608
    cPanelMichael
    Jun 28, 2016
  2. rajendra singh

    Email Ports Question

    rajendra singh, May 29, 2016, in forum: E-mail Discussions
    Replies:
    2
    Views:
    670
    cPanelMichael
    Jun 3, 2016
  3. jason2982

    Email reports show messages delivered incorrectly

    jason2982, Feb 25, 2016, in forum: E-mail Discussions
    Replies:
    3
    Views:
    761
    cPanelMichael
    Mar 14, 2016
  4. edavis90

    locally hosted email

    edavis90, Sep 20, 2017 at 12:16 PM, in forum: E-mail Discussions
    Replies:
    3
    Views:
    21
    cPanelMichael
    Sep 20, 2017 at 2:01 PM
  5. ClarkRL27

    auto reply to non existing email addresses

    ClarkRL27, Sep 19, 2017 at 9:06 PM, in forum: E-mail Discussions
    Replies:
    1
    Views:
    20
    cPanelMichael
    Sep 20, 2017 at 7:00 AM

Share This Page