PCI & Email/FTP Ports - cPanel only NOT WHM

[sflwa]

I'm sure this has been asked 100 times, but I couldn't find the answer.

I have a cPanel server with GoDaddy - Not a WHM - just cPanel - the ONLY thing left to pass PCI is plaintext login on 21/25/110/587

I'm looking for suggestions as what I can do / tell trustwave to get it to pass.

We are not using email or FTP on the server (only the server accounts are setup)

Thanks in advance

 

[Infopro]

This thread may be of some use:
Re: Disable SMTP plain text authentication on non TLS port - cPanel Forums

 

[sflwa]

Infopro - Thank you and I did find that earlier, however as I said I don't have access to the WHM panel - just the cPanel so I can't make that change

 

[Infopro]

Indeed, your Hosting Provider would need to assist you with this. (If they choose to.) Have you asked them for assistance?

 

[sflwa]

Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box

 

[cPanelMichael]

Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box

Hello

Yes, that's correct. You can't make changes to services as mentioned in the referenced post without root access.

Thank you.