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PCI & Email/FTP Ports - cPanel only NOT WHM

Discussion in 'General Discussion' started by sflwa, Mar 4, 2015.

  1. sflwa

    sflwa Registered

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    I'm sure this has been asked 100 times, but I couldn't find the answer.

    I have a cPanel server with GoDaddy - Not a WHM - just cPanel - the ONLY thing left to pass PCI is plaintext login on 21/25/110/587

    I'm looking for suggestions as what I can do / tell trustwave to get it to pass.

    We are not using email or FTP on the server (only the server accounts are setup)

    Thanks in advance
     
    #1 sflwa, Mar 4, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    #2 Infopro, Mar 4, 2015
  3. sflwa

    sflwa Registered

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    Infopro - Thank you and I did find that earlier, however as I said I don't have access to the WHM panel - just the cPanel so I can't make that change
     
    #3 sflwa, Mar 4, 2015
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Indeed, your Hosting Provider would need to assist you with this. (If they choose to.) Have you asked them for assistance?
     
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    #4 Infopro, Mar 4, 2015
  5. sflwa

    sflwa Registered

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    Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box
     
    #5 sflwa, Mar 4, 2015
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, that's correct. You can't make changes to services as mentioned in the referenced post without root access.

    Thank you.
     
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    #6 cPanelMichael, Mar 5, 2015
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