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PCI & Email/FTP Ports - cPanel only NOT WHM

Discussion in 'General Discussion' started by sflwa, Mar 4, 2015.

  1. sflwa

    sflwa Registered

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    I'm sure this has been asked 100 times, but I couldn't find the answer.

    I have a cPanel server with GoDaddy - Not a WHM - just cPanel - the ONLY thing left to pass PCI is plaintext login on 21/25/110/587

    I'm looking for suggestions as what I can do / tell trustwave to get it to pass.

    We are not using email or FTP on the server (only the server accounts are setup)

    Thanks in advance
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. sflwa

    sflwa Registered

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    Infopro - Thank you and I did find that earlier, however as I said I don't have access to the WHM panel - just the cPanel so I can't make that change
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Indeed, your Hosting Provider would need to assist you with this. (If they choose to.) Have you asked them for assistance?
     
  5. sflwa

    sflwa Registered

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    Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Yes, that's correct. You can't make changes to services as mentioned in the referenced post without root access.

    Thank you.
     
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