pear install

I have the same issue on 2 servers.
Running cPanel stable, and used EasyApache 3 to compile concurrent PHP4 (as DSO) and PHP5 (cgi) with SuExec on.

Cutomers get following error

Still looking for a solution.

Is this a cPanel bug, or due to my cincurrent setup that needs special attention?

Many thanks,

- Vince

 

If this is running as PHP 5 which you have running as CGI with SuExec, you may want to check Mail.php for proper file permissions and ownership.

 

Hi David,
Just to make sure, what should the ownership and permissions be on Mail.php?

Would I find it in /usr/lib/php or /usr/local/lib/php

Still strange that the Pear module is not listed when running PHP info

Many thanks,

- Vince

 

1. You may consider using an absolute path to ensure the file is being found in the "right" place.

2. File should be owned by the cPanel user and that user should have read/write/execute permissions on the file.

 

You may wish to let our technical analysts diagnose that for you.

 

Hi David,

Gave the file 755 permissions and chown -R to the user

I've also copied the Mail.php file from to the same directory as the application and now we get "No valid action!" in the browser instead of previous error message.

Still strange that the Pear module is not listed when running PHP info on these servers, instead of seeing
'--with-pear=/usr/lib/php' as I do on another server


Many thanks,

- Vince

 

Thank you very much for the offer.
Before we do that, does the following help:

In the Verbose logfile /cpanel/logs/easy/apache/build.12204xxxx
I see the following entries realted to Pear:

Does that last line indicate an issue during build?
Hence Pear installed fine for PHP4 and not for PHP5 (default version using CGI).

Thanks again for your guidance.

- Vince

 

That message merely states that this particular portion of the build process has completed but neither implies success nor failure.

I recommend having a technical analyst review this situation as they would be more aware of the technical processes of EA3 than I am.

 

Hi David,
I took up your offer last night and asked my server providers to raise a ticket with your teach team referencing this post.

Hope we will hear back soon.

- Vince

 

anything new with your findings?

 

Only that Pear was installed, but just not showing the the phpinfo page

- Vince

 

The same problem on 10 cpanel servers

 

I recommend you let our technical analysts take a look at your server then. You can do this by submitting a support ticket.