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Period in mail folder name

Discussion in 'E-mail Discussions' started by astopy, Apr 10, 2008.

  1. astopy

    astopy Well-Known Member

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    Before I submit a bug report about this, I want to make sure it's not just me :)

    It seems that when creating a mail filter to put messages in a folder it is necessary to put a "." (period) at the beginning of the folder name, but this isn't mentioned anywhere in the cPanel interface. Can anyone confirm that they're seeing the same thing?
     
  2. david510

    david510 Well-Known Member

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    To make a folder in filter, there is no need of periods at beginning. What version of cpanel are you running?
     
  3. astopy

    astopy Well-Known Member

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    WHM 11.15.0 cPanel 11.18.3-S21703.

    It is possible my customer was mistaken here, but it did seem to work this way when I tried it, which is why I want someone to confirm if they're seeing the same this before I submit a bug report.
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    The only time a period is needed is when delivering to a sub-folder. Top level folders won't need the period. For example, if I want a message delivered to the forum folder, which is a sub-folder of WebSite, then I need to stipulate the folder as such:

    WebSite.forum

    when creating the filter.

    For messages delivered to the top-level WebSite folder, I merely need stipulate:

    WebSite

    during filter creation. This is for filters created in the cPanel interface. I do note though, the filter interface states nothing about how to specify sub-folders when creating rules. I'll report that to the design team so some wording can be added.
     
  5. astopy

    astopy Well-Known Member

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    I see. That's probably what was going on with my customer. If you're reporting it to the design team, I won't bother creating a bug report as well.
     
  6. cPanelKenneth

    cPanelKenneth cPanel Development
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    Just reported it.

    Your account reminded me that when I was setting up filters for my own email account, I failed to provide the full path to the sub-folder (WebSite.forum in the above example). This caused exim to create the forum folder as a top-level folder. Not what I wanted :)
     
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