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perl-DBI package is required for installation but is not found

Discussion in 'CloudLinux' started by Bidhan, May 23, 2019.

  1. Bidhan

    Bidhan Member

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    I've installed CloudLinux 7.6 on my server. But while installing cpanel/whm I've been facing some issues. "perl-DBI" package is required for installation but is not found on cloudlinux 7.6 repo. I've verified through the web. There isn't any perl-DBI package here.
    Index of /cloudlinux/7.6/os/x86_64/Packages
    Here is the log which I've copied from file /var/log/cpanel-install.log.

    Ensuring that the package “perl-DBI” is available.
    333 [13454] (FATAL): The system failed to run the /usr/local/cpanel/scripts/cpanel_initial_install script.
    427 (DEBUG): - ssystem [BEGIN]: /usr/local/cpanel/scripts/rdate
    427 (DEBUG): - ssystem [END]

    # ls /etc/yum.repos.d/
    centos-extras.repo cloudlinux-imunify360.repo cloudlinux.repo epel.repo epel-testing.repo mysql-community.repo mysql-community-source.repo
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Bidhan
    Because this is happening on the install of the product I'd like to ensure this is resolved as effectively as possible. With that being said, can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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  3. Bidhan

    Bidhan Member

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    Thank you cPanelLauren for your reply. Now the problem has been resolved. Though I've registered the license on the server. It was not activated before which cause the perl-DBI installation failure.

    Code:
    # /usr/sbin/rhnreg_ks --activationkey=91349-CLN-xxxxxxxxxxxxxxxxxx--force
    It was showing an invalid license before.
    Code:
    # cloudlinux-license --json
        {"license": "invalid", "result": "success", "timestamp": 1338684138.063524}
    I had to re-validate the license. And it's showing "valid" now.
    Code:
    # /usr/bin/cldetect –update-license
    
    # cloudlinux-license --json
        {"license": "valid", "result": "success", "timestamp": 1338684138.063524}
     
    #3 Bidhan, May 26, 2019
    Last edited: May 26, 2019
    cPanelLauren likes this.
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Bidhan


    Thanks for updating this thread with the outcome and how you resolved the issue!
     
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