perl/Exim errors - Exim not starting

[lukemcr]

Exim stopped working for me this morning, and I'm not sure why. Trying to restart it with /scripts/restartsrv exim, I get the following error:

Invalid or broken exim binary: exim -bV returned: /usr/sbin/exim: error while loading shared libraries: libperl.so: wrong ELF class: ELFCLASS32

Running /scripts/perlinstaller gives me

no valid modules given at /usr/local/cpanel/Cpanel/cPCPAN/Install.pm line 29.

Running /scripts/eximup --force gives me the same ELFCLASS32 error

uname -a gives me Linux host.host 2.6.18-028stab069.6 #1 SMP Wed May 26 18:10:06 MSD 2010 x86_64 x86_64 x86_64 GNU/Linux


Any ideas? This is frustrating. /scripts/upcp --force got WHM/cPanel working after they weren't for a while, but Exim still won't start. Downloading and compiling the latest perl modules from layer1.cpanel.net doesn't seem to change anything.

Thanks a lot.

 

[cPanelTristan]

Hello,

Can you please check the following:

ls -lah /usr/bin/perl /usr/local/bin/perl

Please provide the output of that command.

Also, when you mention downloading and compiling the latest perl modules, do you mean reinstalling perl itself using a command like the following?

cd /usr/local/src && wget -N http://httpupdate.cpanel.net/perl588installer.tar.gz && tar -xzvf perl588installer.tar.gz && chown -vhR 0:0 perl588installer && cd perl588installer && ./install

Thanks.

 

[lukemcr]

ls -lah /usr/bin/perl /usr/local/bin/perl gives me

lrwxrwxrwx 1 root root 17 Feb 15 15:29 /usr/bin/perl -> ../local/bin/perl*
-rwxr-xr-x 2 root root 1.2M Feb 15 15:29 /usr/local/bin/perl*

And for downloading and compiling the latest perl modules, yes, I downloaded http://layer1.cpanel.net/perl588installer.tar.gz, tar -xzvf'd it, and ran the install program like ./install.

 

[lukemcr]

ls -lah /usr/bin/perl /usr/local/bin/perl gives me

lrwxrwxrwx 1 root root 17 Feb 15 15:29 /usr/bin/perl -> ../local/bin/perl*
-rwxr-xr-x 2 root root 1.2M Feb 15 15:29 /usr/local/bin/perl*

As far as downloading and compiling the latest perl modules goes, I did exactly that, except I used http://layer1.cpanel.net/perl588installer.tar.gz instead of http://httpupdate.cpanel.net/perl588installer.tar.gz

 

[lukemcr]

Alright, got it figured out. The ELFCLASS32 error is because exim is looking for a 64 bit version of perl, but a 32 bit version is installed for some reason.

Remove perl* from /etc/yum.conf, yum update, yum install perl.x86_64, yum remove perl.i386 and then restarting exim is what worked for me.

 

[JaredR.]

I recommend also running checkperlmodules to make sure that all modules required by cPanel are installed after the changes you made. Run the following command as root:

# /scripts/checkperlmodules --full

From your comments, it sounds like everything may be fine, but I recommend doing this as a precautionary measure.