Does anyone use any other ticketing systems other than perl desk? Just looking into the alternatives and would like to get an idea as to what the best system is...
not really another option.
But I must say I love perl Desk.
We have used it not just for hosting sites but many others.
I love it and don't know if I would even think about another.
Modern Bill has a built in support desk.. and there are a few "free" ones out there, but perl desk it well worth 3 times the money in my opinion.
Of course that's all it is.. my opinion.