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Permission Denied for createacct

Discussion in 'General Discussion' started by liquidvx, Nov 12, 2015.

  1. liquidvx

    liquidvx Registered

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    As the title suggests I am unable to create or modify cPanel accounts with non-root accounts. Here is the request and response when trying to create an account.

    Date: 11/11/2015 01:47 - Module: cpanel - Action: createacct

    Request:
    username=jessicac&password=*******&domain=123.com&plan=liquid_Silver&savepkg=0&featurelist=default&quota=&bwlimit=&ip=n&cgi=n&frontpage=n&hasshell=n&contactemail=jessicao0o0o%40123.com&cpmod=&maxftp=&maxsql=&maxpop=&maxsub=&maxpark=&maxaddon=&reseller=0&

    Response:
    <createacct>
    <status>0</status>
    <statusmsg>Permission Denied</statusmsg>
    </createacct>

    <!-- Web Host Manager 11.52.0.22 (c) cPanel, Inc. 2015 cPanel Inc. | The Hosting Platform of Choice Unauthorized copying is prohibited. -->

    The account used to make the request is a reseller and the credentials are correct. The request is being made from WHMCS and after some back and forth they advised me that permissions may not be correct for the reseller account. I'm not aware of any permission control in WHM other than making an account a reseller. Is there something I am missing?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can manage privileges such as account creation for resellers via:

    "WHM Home » Resellers » Edit Reseller Nameservers and Privileges"

    The option is documented at:

    Edit Reseller Nameservers and Privileges - Documentation - cPanel Documentation

    Thank you.
     
  3. liquidvx

    liquidvx Registered

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    @cPanelMichael You're a rockstar!

    Edit: in case it wasn't clear for other users, Reseller Privileges fixed it.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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