Permission Denied for createacct

liquidvx

Registered
Nov 12, 2015
2
0
1
Portugal
cPanel Access Level
Root Administrator
As the title suggests I am unable to create or modify cPanel accounts with non-root accounts. Here is the request and response when trying to create an account.

Date: 11/11/2015 01:47 - Module: cpanel - Action: createacct

Request:
username=jessicac&password=*******&domain=123.com&plan=liquid_Silver&savepkg=0&featurelist=default&quota=&bwlimit=&ip=n&cgi=n&frontpage=n&hasshell=n&contactemail=jessicao0o0o%40123.com&cpmod=&maxftp=&maxsql=&maxpop=&maxsub=&maxpark=&maxaddon=&reseller=0&

Response:
<createacct>
<status>0</status>
<statusmsg>Permission Denied</statusmsg>
</createacct>

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The account used to make the request is a reseller and the credentials are correct. The request is being made from WHMCS and after some back and forth they advised me that permissions may not be correct for the reseller account. I'm not aware of any permission control in WHM other than making an account a reseller. Is there something I am missing?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
I am happy to see that information was helpful. Thank you for updating us with the outcome.