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Permission denied website errors after editing user chown

Discussion in 'General Discussion' started by alanhxg, May 26, 2018.

  1. alanhxg

    alanhxg Registered

    May 26, 2018
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    cPanel Access Level:
    Root Administrator
    Hello, I'm a new owner of a VPS and therefore have little experience with this level of root access. I've been a front-end developer for years and recently moved from shared hosting to a VPS. I run CentOS 7 x64. I worked mostly through SSH using Putty.

    I have installed NodeJS and Composer (php packet manager), to install Composer, I had to create a non-root user for security reasons, as Composer stated (third party packages get the same permissions as the user installing it). This user is called 'alan', and was added to a new group 'admins'.

    Furthermore, I gave 'alan' ownership over /home/accountname using the command
    chown -R alan:admins /home/accountname
    accountname = my hosting account, in which public_html is present.

    Composer was installed with this account without issues, NodeJS was installed with the root account.

    I believe that ever since the chown command, I have messed up file and folder permissions.
    SSH and WHM works just fine, but the cPanel gives different errors such as:

    The system failed to create the file “/home/accountname/.cpanel/datastore/.tmp.70657.MOUNTS_CACHE__proc_mounts” with permissions “0600” (as EUID: 1001, EGID: 1001) because of the following error: Permission denied

    In an uneducated attempt I set the ownership of /home/accountname to root:root

    As of now:
    accountname chmod is 755
    public_html chmod is 755
    public_html's .htaccess chmod is 644
    folder chmod is 755
    upper-level files are chmod 644

    What can be done to fix cPanel and access to my websites?
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Nov 14, 2017
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    DataCenter Provider
    Hi @alanhxg

    It sounds like the issue is a result of an ownership change. Default account ownership is the UID/GID of the user so typically that is user:user you noted you modified it to alan:admin - do you continue to experience the issue if you modify the ownership to user:user?

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