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Permission issues on uploaded images?

Discussion in 'General Discussion' started by geoffellis, Feb 17, 2014.

  1. geoffellis

    geoffellis Member

    Mar 12, 2006
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    Good day.

    I have created a custom footer with various images... and in the branding editor, it works. When I make a change I see it instantly.

    However when I go into a user account, the footer text appears, but none of the images. When I attempt to look at the source and access the image directly, I get the following error:

    I've looked at the file permissions on the actual images and they are owned by cpanel/cpanel?

    How can I get these images accessible to themes running on all accounts?

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
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