Permission on “/usr/bin/crontab” are wrong (4755). Please set to 4755.

[Lou]

As the title states I am getting the error:
Permission on “/usr/bin/crontab” are wrong (4755). Please set to 4755.

This only shows us when using the x3 theme on my cpanel. When I use the paper lantern I get the following error when I try to set an email or create a cronjob:

Insecure dependency in require while running setuid.
BEGIN failed--compilation aborted.

This issue is very weird since the 4755 is obviously already set per the first error message.

Any help would be awesome.

 

[cPanelMichael]

Hello

Do you notice any additional error messages in /usr/local/cpanel/logs/error_log when this occurs?

Thank you.

 

[Lou]

Hello

Do you notice any additional error messages in /usr/local/cpanel/logs/error_log when this occurs?

Thank you.

The only errors in that log are similar to this:

warn [Cron::set_email] Encountered error in Cron::set_email: Insecure dependency in require while running setuid.
BEGIN failed--compilation aborted.

warn [Cron::add_line] Encountered error in Cron::add_line: Insecure dependency in require while running setuid.
BEGIN failed--compilation aborted.

info [cpanel] Permissions check for /usr/bin/crontab failed. Not executable. Unable to use user cronjobs via cPanel.
Insecure dependency in require while running setuid.
BEGIN failed--comilation aborted.

 

[cPanelMichael]

It's possible this is related to an internal case opened for cron jobs on certain versions of cPanel and certain operating systems. Please post the output from:

cat /usr/local/cpanel/version
cat /etc/redhat-release

Thank you.

 

[Lou]

cat /usr/local/cpanel/version
11.50.0.29

cat /etc/redhat-release
CentOS Linux release 7.1.1503 (Core)

 

[cPanelMichael]

Internal case CPANEL-376 is open to address an issue where crontab on CentOS 7 will not work if a user renamed /usr/bin/crontab.relink.# (ex: /usr/bin/crontab.relink.1437150286) to something such as /usr/bin/crontab.relink.disabled. Could you post the output from the following command to see if that's the case on this system:

ls -al /usr/bin|grep crontab

Thank you.

 

[Lou]

Internal case CPANEL-376 is open to address an issue where crontab on CentOS 7 will not work if a user renamed /usr/bin/crontab.relink.# (ex: /usr/bin/crontab.relink.1437150286) to something such as /usr/bin/crontab.relink.disabled. Could you post the output from the following command to see if that's the case on this system:

ls -al /usr/bin|grep crontab

Thank you.

ls -al /usr/bin|grep crontab
lrwxrwxrwx. 1 root root 39 Aug 2 23:16 crontab -> /usr/local/cpanel/bin/jail_safe_crontab*
-rwsr-xrx. 1 root root 57536 Jul 30 2014 crontab.relink.1438571809*

 

[cPanelMichael]

To clarify, could you check the permissions of the /usr/local/cpanel/bin/jail_safe_crontab file? EX:

stat /usr/local/cpanel/bin/jail_safe_crontab

Thank you.

 

[Lou]

To clarify, could you check the permissions of the /usr/local/cpanel/bin/jail_safe_crontab file? EX:

stat /usr/local/cpanel/bin/jail_safe_crontab

Thank you.

stat /usr/local/cpanel/bin/jail_safe_crontab
  File: ‘/usr/local/cpanel/bin/jail_safe_crontab’
  Size: 3973629         Blocks: 7768       IO Block: 4096   regular file
Device: fd00h/64768d    Inode: 70923892    Links: 1
Access: (4755/-rwsr-xr-x)  Uid: (    0/    root)   Gid: (    0/    root)
Context: unconfined_u:object_r:usr_t:s0
Access: 2015-08-13 05:03:47.090373863 -0400
Modify: 2015-08-02 22:48:17.718002781 -0400
Change: 2015-08-13 05:03:41.856373260 -0400
 Birth: -

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Lou]

Support Request Id 7026953

 

[Lou]

and issue was resolved. your ticket system is a little cumbersome, but the guys working the tickets are very knowledgeable and quick to the fix.

 

[TerranceR]

and issue was resolved. your ticket system is a little cumbersome, but the guys working the tickets are very knowledgeable and quick to the fix.

Lou, glad I was able to help, the issue just so everyone is aware was that "/
usr/local/cpanel/bin/jail_safe_crontab" was set to 4755 when it should be set to 755 it does not need nor allow the setuid bit.