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Permission problem on new server

Discussion in 'General Discussion' started by Tornado, Oct 17, 2018.

  1. Tornado

    Tornado Active Member

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    Hi
    recently i have install a Fresh cPanel on a centos 7.5 VPS, as Default without cPanel installation and wizard.

    after moving my website which using wordpress to the NEW server we have permission issue and at the moment wordpress could not update their packages or Plugins because need 777 permission which is dangerous ...

    and on old server i dont have such problem and everythings was working

    how i can fix this ?
     
    #1 Tornado, Oct 17, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Do you know what PHP handler you're using on this server and what one you were using on the old server?

    That could play a big role in why this behavior is different between the servers.


    Thanks!
     
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    #2 cPanelLauren, Oct 17, 2018
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  3. Tornado

    Tornado Active Member

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    Hi
    i have check several times
    its SAME :-(
     
    #3 Tornado, Oct 25, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    What have you checked? The PHP handler? What What PHP handler are you using, please provide as much information as possible so that we can help you.
     
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    #4 cPanelLauren, Oct 26, 2018
  5. Tornado

    Tornado Active Member

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    Hi
    i have check and compare
    they are using cgi php handler
     
    #5 Tornado, Nov 2, 2018
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Tornado

    Were they also using that handler on the old server? Have you tried switching their handler to see if the issue persists?
     
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    #6 cPanelLauren, Nov 2, 2018
  7. Tornado

    Tornado Active Member

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    Hi
    i have two option
    1- CGI
    2- suphp
    tested and its not fixed...


    i have reinstall cPanel several times but still its not fixed
     
    #7 Tornado, Dec 7, 2018
  8. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Tornado

    DSO can be installed using EasyApache 4 and you might try that. Reinstalling cPanel most likely will not fix the issue if you continue to experience issues please feel free to open a ticket using the link in my signature. Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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    #8 cPanelLauren, Dec 10, 2018
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