Perplexing error report from Cpanel

jeffschips

Well-Known Member
Jun 5, 2016
248
30
78
new york
cPanel Access Level
Root Administrator
Received the following message this a.m. and am totally perplexed what does it mean?

Cron <[email protected]> /usr/local/cpanel/bin/autossl_check --all

[1611567636] libunbound[7672:0] info: response for l.root-servers.net. AAAA IN
[1611567636] libunbound[7672:0] info: reply from <net.> 2001:502:1ca1::30#53
[1611567636] libunbound[7672:0] info: query response was REFERRAL


What does this mean?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Hey there! Are there any other logs around that same point in time? Usually this indicates a failure of the AutoSSL system to renew a certificate, so there are likely DNS problems on your machine. You would likely be able to recreate this issue using the details outlined in this article:


so can you try that and see if that gets you more information?
 

jeffschips

Well-Known Member
Jun 5, 2016
248
30
78
new york
cPanel Access Level
Root Administrator
Hi Jurassic - your suggestion worked. Now I see the following which I presume is correct for such an action? I've replaced my tld domain with "tld".


[[email protected] scripts]# ./cpdig tld.com A --verbose
[1611603783] libunbound[9513:0] notice: init module 0: validator
[1611603783] libunbound[9513:0] notice: init module 1: iterator
[1611603783] libunbound[9513:0] info: resolving tld.com. A IN
[1611603783] libunbound[9513:0] info: priming . IN NS
[1611603783] libunbound[9513:0] info: response for . NS IN
[1611603783] libunbound[9513:0] info: reply from <.> 192.33.4.12#53
[1611603783] libunbound[9513:0] info: query response was ANSWER
[1611603783] libunbound[9513:0] info: response for . NS IN
[1611603783] libunbound[9513:0] info: reply from <.> 199.7.83.42#53
[1611603783] libunbound[9513:0] info: query response was ANSWER
[1611603783] libunbound[9513:0] info: priming successful for . NS IN
[1611603783] libunbound[9513:0] info: response for tld.com. A IN
[1611603783] libunbound[9513:0] info: reply from <.> 192.203.230.10#53
[1611603783] libunbound[9513:0] info: query response was REFERRAL
[1611603783] libunbound[9513:0] info: response for tld.com. A IN
[1611603783] libunbound[9513:0] info: reply from <com.> 192.33.14.30#53
[1611603783] libunbound[9513:0] info: query response was REFERRAL
[1611603783] libunbound[9513:0] info: resolving ns2.tld.com. AAAA IN
[1611603783] libunbound[9513:0] info: resolving ns1.tld.com. AAAA IN
[1611603783] libunbound[9513:0] info: response for tld.com. A IN
[1611603783] libunbound[9513:0] info: reply from <tld.com.> 55.xx.xxx.xxx#53
[1611603783] libunbound[9513:0] info: query response was ANSWER
[1611603783] libunbound[9513:0] info: response for ns2.tld.com. AAAA IN
[1611603783] libunbound[9513:0] info: reply from <tld.com.> 55.xx.xxx.xxx#53
[1611603783] libunbound[9513:0] info: query response was ANSWER
[1611603783] libunbound[9513:0] info: response for ns1.tld.com. AAAA IN
[1611603783] libunbound[9513:0] info: reply from <tld.com.> 55.xx.xxx.xxx#53
[1611603783] libunbound[9513:0] info: query response was ANSWER
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Most likely? Temporary network issues, either on your end, the host, or the SSL provider, or something in between all of those locations. It's not really possible to narrow it down to anything more specific than that, unfortunately.

That output looks pretty standard to me now, and as long as your not getting any errors from the main /usr/local/cpanel/bin/autossl_check command things are good!