'Phantom' accounts in Multi-Account Functions -> Modify/Upgrade 'Resellers' list

conepup

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PartnerNOC
Feb 6, 2004
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I appear to have some irregularities in the 'Multi-Account Functions -> Modify/Upgrade Multiple Accounts' feature of WHM. As a test we had created a reseller account named 'recurren', which was later removed. However, that account is still showing in the 'Reseller' drop-down list, and there is a curious blank entry as well. If you try to make any changes through this feature it doesn't give any errors, which is odd for an account that was removed and doesn't appear anywhere else. At this point, I'm not sure where this information is stored, so I'm at a loss as to how to go about correcting the problem.

Any help would be appreciated.
 

conepup

Registered
PartnerNOC
Feb 6, 2004
2
0
151
We're still not sure what caused it, but the problem was corrected by removing the entries in /var/cpanel/resellers.