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SOLVED Phantom email

Discussion in 'E-mail Discussion' started by PCZero, Feb 13, 2017.

  1. PCZero

    PCZero Well-Known Member

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    When I log into WHM and surf to cpanel for one of my clients I have a weird issue. Going into email account, the default account shows 68.21MB of data. However when I access that webmail there noting at all in any mail box. Further When I SSH in and go to the mail folder for that account, all of thr subfolders are empty new, cur, tmp, etc). Whats going on and how do I resolve this?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You can try updating the maildirsize files for the account with a command such as:

    Code:
    /scripts/generate_maildirsize -confirm $username
    Could you let us know if the above command helps?

    Thank you.
     
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  3. PCZero

    PCZero Well-Known Member

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    That seems to have done the trick Michael. Thanks!
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I'm happy to see that command helped. Thank you for updating us with the outcome.
     
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