SOLVED PHP 7.2 Keeps getting re-enabled

[Neal_C]

I have woken up to High Importance alerts everyday for a week now. Every time, one of the issues is PHP 7.2 is enabled. I have deleted every single profile in EasyApache that contains any PHP reference below 8.0. And before doing this, I had a lot of code to change in old WP Themes and non-WordPress code that had to be tested. It was a big chore and I did it. But even more so, I have saved the profile and provisioned it repeatedly (NO PHP below 8.0). I have multiple profiles (some with profane names) that have been enabled.

I have checked every single domain and nothing in WHM references PHP below 8.0. What's worse, is that I had moved to nothign less than PHP 7.4 months ago (maybe a year). Has anyone else had this kind of middle-of-the-night PHP reversion in EasyApache?

At this point, it is beyond annoying. Is this something where I need to open a support ticket or has anyone else faced this and corrected the issue? One of the biggest reasons I have WHM is make server maintenance easier and I am now at the point of spending more time on this EasyApache reversion than I did getting ready for that awesome Elevate script that moved from CentOS 7 to Alma.

Any help, advise or experience with this would be very much appreciated.

 

[quietFinn]

Did you remove PHP7.2 in EasyApache?

 

[cPRex]

Hey there! Can you run this command on the server and share the output?

rpm -qa | grep ea-php72

 

[Neal_C]

Did you remove PHP7.2 in EasyApache?

Yes. Multiple times.

 

[Neal_C]

Hey there! Can you run this command on the server and share the output?

rpm -qa | grep ea-php72

Whether I run it with sudo or as my normal user, it comes back with nothing. To be sure it wasn't an error I ran it like

rpm -qa | grep ea-php

and got all the various php80 and php81 packages. So it would seem there is no php72 to be installed.

 

[Neal_C]

Back again this morning! If no one else has experience this or has any fixes I'll open a support ticket.

 

[Neal_C]

Hey there! Can you run this command on the server and share the output?

rpm -qa | grep ea-php72

SO... This morning, I re-run the rpm command above that you had and 72 is back!

YESTERDAY:
sudo rpm -qa | grep ea-php72
produces nothing

TODAY:
ea-php72-php-xml-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-ftp-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-pdo-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-mbstring-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-litespeed-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-posix-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-common-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-mysqlnd-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-devel-7.2.34-7.9.39.cpanel.x86_64
ea-php72-pear-1.10.12-6.15.4.cpanel.noarch
ea-php72-php-cli-7.2.34-7.9.39.cpanel.x86_64
ea-php72-php-iconv-7.2.34-7.9.39.cpanel.x86_64
ea-php72-7.2.34-2.2.43.cpanel.x86_64
ea-php72-runtime-7.2.34-2.2.43.cpanel.x86_64

 

[JohnD60]

I have the same issue. I run Easy Apache to remove PHP 7.2 then overnight it's back again with a recommendation that PHP 7.2 should be removed. This has been happening for a couple of weeks.

 

[Neal_C]

I have the same issue. I run Easy Apache to remove PHP 7.2 then overnight it's back again with a recommendation that PHP 7.2 should be removed. This has been happening for a couple of weeks.

Did you have PHP7.2 turned on purposefully before now? What's most curious to me is that I had whittled all the PHP down to 7.4 several months ago (maybe a year ago) and haven't had 7.2 on for any site for any reason. I also double-checked and not a single domain / site has anything but PHP 8.0 or 8.1 turned on.

Well, if no one has any ideas for how to help, I'll open a support ticket.

I'm running AlmaLinux — 8.7
WHM/CPanel — 106.0.13

I ran the CPanel Elevate script to move off of CentOS 7 a few weeks ago.

 

[cPRex]

It's definitely time to make a ticket so our team can check this out. Can you post the ticket number here once you've created that so I can follow along?

 

[Neal_C]

It's definitely time to make a ticket so our team can check this out. Can you post the ticket number here once you've created that so I can follow along?

94522857 — submitted. Granted them access so we'll see what happens.

 

[cPRex]

Thanks for that - I'm following along with that ticket on my end now as well.

 

[cPRex]

We were able to determine that WordPress Manager was installed on the machine, which is an older tool that has been deprecated for a few years:

WP Manager | cPanel & WHM Documentation

This interface allows you to manage new or existing WordPress® sites on your cPanel account.

docs.cpanel.net

Once you remove that tool, PHP 7.2 will stop being reinstalled.

@JohnD60 - can you check and see if that tool exists on your machine as well?

 

[Neal_C]

I am please to report PHP 7.2 DID NOT get re-installed last night!

 

[JohnD60]

We were able to determine that WordPress Manager was installed on the machine, which is an older tool that has been deprecated for a few years:

WP Manager | cPanel & WHM Documentation

This interface allows you to manage new or existing WordPress® sites on your cPanel account.

docs.cpanel.net

Once you remove that tool, PHP 7.2 will stop being reinstalled.

@JohnD60 - can you check and see if that tool exists on your machine as well?

 

[JohnD60]

I uninstalled WordPress Manager and no longer have the problem. Thank you.

 

[cPRex]

I'm glad that's all it was!

 

[Gimboid]

Oh god thank you for this! - I've been trying to investigate why this was happening for a week!