PHP error logs

[HostMerit]

Is the account using PHP-FPM as it's PHP handler? If so, check to see if you notice any errors in the following log file:

/home/username/logs/domain_tld.php.error.log

I'm having a similiar issue. Moving a user from a system to a new system, and they're getting 500 errors that aren't logging. I've enabled display_errors, checked the local error_log, /usr/local/apache/logs/error_log, and in /home/USER/logs/

The user wants the old condition back where if there was a PHP error on their server it would display in the browser. Now we can't even get the error to log on the new server, but a 500 is replied.

 

[cPanelMichael]

Hello,

Can you verify which PHP handler is assigned to the account (e.g. suPHP, DSO, PHP-FPM)?

Thank you.

 

[HostMerit]

Only CGI is showing in the PHP Handler section as an option, even though SuExec module is installed.

 

[cPanelMichael]

Hello,

Suexec isn't a PHP handler. We document the available PHP handlers and the considerations for using them at:

PHP Handlers - EasyApache 4 - cPanel Documentation

As far as the internal server error message (500 error code), that's an Apache error and thus should appear in the Apache error log (/usr/local/apache/logs/error_log). Are you sure the domain name resolves to the correct IP address?

Thank you.

 

[HostMerit]

Meant suPHP. CGI is the handler, and repeated 500 errors, but the error isn't logging to /usr/local/apache/logs/error_log.

Quite sure as I've hardcoded the IP locally.

I can see the 500 in /usr/local/apache/domlogs/domain.com, but the error isn't logged, and isn't shown in the browser, only a 500 is returned.

I can enable suPHP, but why is cPanel not showing or logging the error under CGI mode, or displaying it in the browser?

 

[HostMerit]

Switched to suPHP and error logs are generating now, not sure where they were going earlier while in the stock CGI mode.

 

[cPanelMichael]

I can enable suPHP, but why is cPanel not showing or logging the error under CGI mode, or displaying it in the browser?

Feel free to open a support ticket and we can take a closer look at the affected system to see why that's happening.

Create Support Ticket - Version 68 Documentation - cPanel Documentation

Thank you.