The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

PHP file uploading

Discussion in 'General Discussion' started by aymandaraghmah, Oct 30, 2015.

  1. aymandaraghmah

    aymandaraghmah Registered

    Joined:
    Oct 30, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Ramallah
    cPanel Access Level:
    Website Owner
    I'm trying to upload a php file using file manager to the cpanel , but it keeps saying the system is starting the upload and nothing is uploaded , on the other hand uploading a picture was successful , any help please ?
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,146
    Likes Received:
    34
    Trophy Points:
    48
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello :),

    Your access level is listed is "Website Owner". Please report this issue to your web hosting provider if you do not have root access to the server so they can check cPanel error logs files and will assist you on this
     
    aymandaraghmah likes this.
  3. aymandaraghmah

    aymandaraghmah Registered

    Joined:
    Oct 30, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Ramallah
    cPanel Access Level:
    Website Owner
    I have access to the cpanel.
     
  4. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,146
    Likes Received:
    34
    Trophy Points:
    48
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    Yes, You have cPanel access and due to that you do not have permission to check cPanel error logs files and due to that I suggest you to please discuss this with your hosting provider. They have root access of your server and will help you on this to resolve this issues.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can contact your hosting provider for assistance if you do not have root access to the server. Root access is required to troubleshoot an issue like this.

    Thank you.
     
Loading...

Share This Page