aymandaraghmah

Registered
Oct 30, 2015
2
0
1
Ramallah
cPanel Access Level
Website Owner
I'm trying to upload a php file using file manager to the cpanel , but it keeps saying the system is starting the upload and nothing is uploaded , on the other hand uploading a picture was successful , any help please ?
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
99
78
India
cPanel Access Level
Root Administrator
Twitter
Hello :),

Your access level is listed is "Website Owner". Please report this issue to your web hosting provider if you do not have root access to the server so they can check cPanel error logs files and will assist you on this
 
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24x7server

Well-Known Member
Apr 17, 2013
1,911
99
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,

Yes, You have cPanel access and due to that you do not have permission to check cPanel error logs files and due to that I suggest you to please discuss this with your hosting provider. They have root access of your server and will help you on this to resolve this issues.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
463
Hello :)

You can contact your hosting provider for assistance if you do not have root access to the server. Root access is required to troubleshoot an issue like this.

Thank you.