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php-fpm works but not suphp

Discussion in 'EasyApache' started by Rakaris Bakaris, Sep 30, 2017.

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  1. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Hello!
    I'm preparing the new CPanel server (installed by fast manner) on EA4, but after I have installed the Cpanel, enabled suPHP on MultiPhp Manager for php version I can't open web pages on all available php versions (browser downloads web page).
    When I switch to the PHP-MPM, php is working. How to resolve / troubleshoot this? At the moment for testing purposes we're using demo license but we are planning to switch to commercial one.
    Thanks!
     
    #1 Rakaris Bakaris, Sep 30, 2017
  2. Samet Chan

    Samet Chan Well-Known Member

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    Twitter:
    1. Can you take a screenshot to upload "File Attach"

    2. What happened to site error or stopped working by cPanel license expired?
     
    #2 Samet Chan, Sep 30, 2017
  3. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    1. site is blank, the file downloaded contains php code, for example:
    Code:
    <?php
/**
 * @package    Joomla.Site
 *
 * @copyright  Copyright (C) 2005 - 2016 Open Source Matters, Inc. All rights reserved.
 * @license    GNU General Public License version 2 or later; see LICENSE.txt
 */

/**
.......
    2. This is a new server. I have transferred the account and wasn't able to open the web site not on cgi, not on suphp mode. The only way which shows php web pages is when php-fpm is enabled. At the moment demo license is not expired on server.
     
    #3 Rakaris Bakaris, Sep 30, 2017
    Last edited: Oct 1, 2017
  4. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    update: in old server the old phpntslector was used. after migrate to new server the configration on .htaccess file was left. This line was blocked the php page handling.
     
    #4 Rakaris Bakaris, Oct 1, 2017
  5. 24x7server

    24x7server Well-Known Member

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    Hi,

    The website is showing code directly, which suggests there is a handler mismatch. Please check in the account's .htaccess whether you have declared any handler setting in it, which is causing wrong PHP to compile it..
     
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    #5 24x7server, Oct 1, 2017
    Sametto Chan likes this.
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    I'm glad to see you were able to determine the cause of the issue. Thank you for updating us with the outcome.
     
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    #6 cPanelMichael, Oct 4, 2017
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