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PHP mail issues?

Discussion in 'E-mail Discussions' started by Mugz, Aug 25, 2015.

  1. Mugz

    Mugz Member

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    Hi,

    After Googling for hours to try and find a solution, I decided to come here to see if anybody could suggest anything that may help.

    This is my first dedicated server with WHM/Cpanel (we had to make a decision to move one client due to the demands of their website but i'm not familiar with this environment - still learning. :)

    The problem:
    Contact forms do not send mail on any cpanel account. (I don't get server notifications either, but I don't know if that's a related issue - the email address is set and I used to get them).

    What I've tried:

    Enable the setting that nobody can send mail in tweak settings.
    Create wordpress@ email address and use this as the from address.
    Restarted mail services after making above changes.

    I still can't cant it to work. I think it must be some change I have to do in exim configuration but I really don't know what.

    I have CSF firewall and cphulk installed and enabled. The cpanel accounts are all owned by root.

    Does anybody know of anything else I can try to get to the bottom of this? CSF allows you to see logs and I once saw something about HELO but I can't find that message anymore.

    Thanks for any help.
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Do you notice any specific error messages in /var/log/exim_mainlog file ? Please check it and post here some logs so that we can assist you on this.
     
    Mugz likes this.
  3. Mugz

    Mugz Member

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    Sorry I didn't see your reply. I didn't notice anything specific in the log file. In fact, nothing from the clients domain was showing in the log file when tried to submit the contact form. I noticed that it wouldn't submit to my work email but I receive it on my hotmail (so a possible spam filter issue) however, this was after I added [yourname]<[youremail]> in contact form 7. So at the moment, after adding the above in contact form 7, it works. I think that the possibly the clients spam filter is blocking the wordpress email if it's still they case they can't receive the email. I will have to confirm with them.

    Thanks for your help.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.
     
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